Question 1

Which program is right for me?

Accepted Answer

We'll help you decide at your initial consultation. In general: Zepbound is ideal if you want brand-name FDA-approved medication with potential insurance coverage. Compound Tirzepatide uses vial-based pricing similar to the semaglutide program — great for flexibility. Compound Semaglutide is the most cost-effective entry point. All three are clinically supervised by a physician.

Question 2

What is the difference between Tirzepatide and Semaglutide?

Accepted Answer

Both are GLP-1 receptor agonists that reduce appetite and support weight loss. Tirzepatide (the active ingredient in Zepbound) also activates GIP receptors, making it a dual-agonist — clinical trials have shown it produces greater average weight loss than semaglutide alone. We'll discuss which is the better fit based on your health history.

Question 3

Is compound medication safe?

Accepted Answer

Our compound medications are sourced from licensed, FDA-registered compounding pharmacies that adhere to strict quality and sterility standards. We only work with pharmacies we trust. That said, compound medications are not FDA-approved as finished drug products — your physician will walk you through the considerations so you can make an informed choice.

Question 4

How often will I have appointments?

Accepted Answer

Your first visit is a 45–60 minute initial medical exam. For Zepbound patients, a follow-up is scheduled 4–6 weeks after starting medication, then every 2–3 months. For compound programs, follow-ups are at least every 2 months. Between visits, you have access to your physician via email, phone, and text at no extra charge.

Question 5

Can I cancel or pause my program?

Accepted Answer

Renewal plans auto-renew unless cancelled at least 30 days prior to your renewal date. Please contact us directly to cancel or discuss pausing — we'll work with you. Both the Compound Semaglutide and Compound Tirzepatide programs have a minimum 6-month commitment.

Question 6

Do I have to come in person or can I do telehealth?

Accepted Answer

We offer both in-person and telehealth visits. Body composition tracking (muscle mass, body fat) can only be done in-person, so we recommend at least some in-person visits. Telehealth is available and counts toward your required follow-up visits for medication refills.

Question 7

Is there a minimum length of treatment for any of the programs?

Accepted Answer

The Compound Semaglutide and Compound Tirzepatide programs require a minimum 3-month initial commitment.

Question 8

How do I become a new patient?

Accepted Answer

Start by filling out the Request Appointment form or call/text us at 415-287-2920. If you are already a patient, use the Patient Login to book follow-ups. We will review your goals, medical history, and the best visit type for you, then guide you from there!

Question 9

Do you offer same-day or urgent appointments?

Accepted Answer

When we can, yes! Reach out as early as possible and we’ll do our best to fit you in or steer you to the right level of care. If you have chest pain, trouble breathing, stroke symptoms, or another emergency, call 911 or go to the nearest ER right away.

Question 10

Can I use Glow Health Medical Clinic for both primary care and medical skin evaluation?

Accepted Answer

Absolutely. That’s one of the best parts of Glow Health Medical Clinic. You can get primary care, skin/hair care, telemedicine, and aesthetic services in one place, with care coordinated around your goals and your schedule.

Physician Supervised - Mill Valley, CA

FAQ

Questions Answered

Which program is right for me?

What is the difference between Tirzepatide and Semaglutide?

Is compound medication safe?

How often will I have appointments?

Can I cancel or pause my program?

Do I have to come in person or can I do telehealth?

Is there a minimum length of treatment for any of the programs?

How do I become a new patient?

Do you offer same-day or urgent appointments?

Can I use Glow Health Medical Clinic for both primary care and medical skin evaluation?

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